2022-10-06 - zuser20221006151945220
Helped me buy home
Nicole was instrumental in helping me purchase my first home. She was patient and answered all my questions and was there as a sounding board for decision making. She was always making sure my interests were protected and I was successfully able to close on a lovely home. I highly recommend Nicole to any one looking to buy in Contra Costa County!
2021-11-07 - JaimeRodriguez57
Helped me buy home
We actually found Nicole based on the great reviews so we reached out to her. From our very first phone call with her, she set us at ease. We were first time buyers, and she was always wonderfully patient with us. We especially loved that she was not pushy, but still did a great job explaining the market, demand, and current conditions. She was very flexible and accomodating when we needed her time to view homes, ask questions, etc. Buying a home was without a doubt stressful, and Nicole really made it a pleasure.
2021-09-28 - zuser20141214141617163
Helped me buy and sell homes
My husband and I had worked with a few realtors prior to working with Nicole and it was horrible - having never purchased a home before, we found the buying experience extremely jarring and stressful… That is, until we found Nicole Russell. Nicole lives in the area that we wanted to move to, she was extremely knowledgeable, and helped us navigate the entire process from the beginning to closing. She showed us many homes/condos that met our criteria. The first bid we put in on a home, she jumped on the phone with us and walked us through the entire contract and what everything meant in layman’s terms; I cannot express how helpful this was given we’d never seen a document like that before. She was awesome and explained each step along the way! If you are looking for a realtor that is trustworthy, knowledgeable, and communicative -- who isn’t going to pressure you -– we highly recommend Nicole Russell at RE/MAX Gold!
2021-04-15 - jenilaspan
Helped me buy home
I had a great experience as a first time homebuyer with Nicole. She was excellent at explaining the process and was very patient with my endless questions. She has many years of experience and is very knowledgeable about the housing market. Nicole works hard to find you the right home and she is great about replying promptly. Her guidance, support, responsiveness, and patience were tremendously valuable to me when making such an important decision and huge financial commitment.
2021-01-23 - user5503180
Helped me buy home
Nicole made our first-time homebuyer dreams come true, seamlessly! We closed during the busy winter holiday season and the timing was a bit stressful, but she guided us through every step of the escrow process. If you are looking for a realtor who is a genuine person, low pressure and will have your best interests in mind, Nicole is the perfect person to work with. She has a calming presence and really knows real estate well. We were referred to her by our mortgage lender who said “Nicole gets her offers accepted†in this competitive market, and that’s what we experienced competing with multiple offers. Thanks Nicole!
2019-11-23 - bexel22
Listed and sold a home
Nicole helped me sell my house quickly. I was impressed with her responsiveness, attention to detail, and work ethic. Working with her was a pleasure.
2019-11-01 - jacquelineandjeff
Listed and sold a home
Nicole was amazing! My husband got a job out of state and we needed to sell our place in a hurry, and for a good price. This was also our first time selling a house, so we needed someone experienced who could help us through the process. Nicole was all that and more . She listened to our concerns, and answered all the questions we had along the way. She was super friendly, and felt more like a friend than our realtor. She was also by far the most professional, competent person we have had the pleasure to do business with in a long time! She was on top of everything, and even made sure the buyer's realtor was doing their job! We were so happy we picked Nicole to represent us. She made the process streamlined and simple for us. We would whole heartedly recommend her to anyone looking for a realtor to buy or sell. She is the best!
2019-09-23 - demerise89
Helped me buy home
Wow! Where to begin? Nicole helped my partner and I buy our first home and we could not be happier. She made the process extremely seamless and easy for us even though I was living out of the country at the time. She is so kind and helpful. Always a phone call or email away. She made the whole experience feel very personal and not like we were just her clients. I can tell that she puts her heart into her work and takes finding people their homes very personally. We loved working with her so much that we recommended her to our best friends and she helped them find their first home too! Therefore, we obviously highly recommend working with Nicole to anyone else as well.
2019-09-21 - marylecompte2
Helped me buy home
We couldn’t be more pleased with our home buying experience with Nicole. We have been involved in many real estate transactions in the past, and Nicole is by far one of the best agents we’ve ever had. She is attentive, responsive, knowledgable and patient. As out-of-state buyers working within a very tight timeframe, she made sure we had, and took the time to explain, all the information we needed to make a well-informed decision about our purchase. Her customer service standard is absolutely the best. She truly goes above and beyond to deliver exceptional service and expert guidance every step of the way through the process. We would highly recommend Nicole!
2019-06-12 - zuser20170622153322326
Helped me buy home
I can't recommend Nicole highly enough. She's never hard sell, always ready to help, and she knows her business. She helped us find the right home, and was on top of every detail throughout the contracting process. We felt confident in her ability from beginning to end and we will use her again when we're ready to sell.